As of June 2024
The data controller responsible in accordance with the purposes of the General Data Protection Regulation (GDPR) of the European Union and other data protection regulations is:
Symeo GmbH Prof.-Messerschmitt-Str. 3 85579 Deutschland +49 89 660 7796 - 0info@symeo.com www.symeo.com
The designated data protection officer is:
DataCo GmbH Dachauer Str. 65 80335 Munich Germany +49 89 7400 45840https://www.dataguard.de/
1. Scope of processing personal data
In general, we only process the personal data of our users to the extent necessary to provide a functioning website with our content and services. The regular processing of personal data only takes place with the consent of the user. Exceptions include cases where prior consent cannot be technically obtained and where the processing of the data is permitted by law.
2. Legal basis for data processing
Where consent is appropriate for processing personal data, Art. 6 (1) (1) (a) GDPR serves as the legal basis to obtain the consent of the data subject for the processing of their data.
As for the processing of personal data required for the performance of a contract of which the data subject is party, Art. 6 (1) (1) (b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual activities.
When it is necessary to process personal data in order to fulfil a legal obligation to which our company is subject, Art. 6 (1) (1) (c) GDPR serves as the legal basis.
If vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (1) (d) GDPR serves as the legal basis.
If the processing of data is necessary to safeguard the legitimate interests of our company or that of a third party, and the fundamental rights and freedoms of the data subject do not outweigh the interest of the former, Art. 6 (1) (1) (f) GDPR will serve as the legal basis for the processing of data.
3. Data removal and storage duration
The personal data of the data subject will be erased or restricted as soon as the purpose of its storage has been accomplished. Additional storage may occur if this is provided for by the European or national legislator within the EU regulations, law, or other relevant regulations to which the data controller is subject. Restriction or erasure of the data also takes place when the storage period stipulated by the aforementioned standards expires, unless there is a need to prolong the storage of the data for the purpose of concluding or fulfiling the respective contract.
When your personal data is processed, you are a data subject within the meaning of the GDPR and have the following rights:
1. Right to information
You may request the data controller to confirm whether your personal data is processed by them.
If such processing occurs, you can request the following information from the data controller:
You have the right to request information on whether your personal data will be transmitted to a third country or an international organization. In this context, you can then request for the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transfer.
2. Right to rectification
You have a right to rectification and/or modification of the data, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay
3. Right to the restriction of processing
You may request the restriction of the processing of your personal data under the following conditions:
If the processing of personal data concerning you has been restricted, this data may – with the exception of data storage – only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the processing has been restricted according to the aforementioned conditions, you will be informed by the data controller before the restriction is lifted.
4. Right to erasure
a) Obligation to erase
If you request from the data controller to delete your personal data without undue delay, they are required to do so immediately if one of the following applies:
b) Information to third parties
If the data controller has made your personal data public and must delete the data pursuant to Art. 17 (1) GDPR, they shall take appropriate measures, including technical means, to inform data processors who process the personal data, that a request has been made to delete all links to such personal data or copies or replications of the personal data, taking into account available technology and implementation costs to execute the process.
c) Exceptions
The right to deletion does not exist if the processing is necessary
5. Right to information
If you have the right of rectification, erasure or restriction of processing over the data controller, they are obliged to notify all recipients to whom your personal data have been disclosed of the correction or erasure of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort.
You reserve the right to be informed about the recipients of your data by the data controller.
6. Right to data portability
You have the right to receive your personal data given to the data controller in a structured and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the data controller who was initially given the data, if:
In exercising this right, you also have the right to transmit your personal data directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons shall not be affected.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the data controller.
7. Right to object
For reasons that arise from your particular situation, you have, at any time, the right to object to the processing of your personal data pursuant to Art. 6 (1) (1) (e) or 6 (1) (1) (f) GDPR; this also applies to profiling based on these provisions.
The data controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, exercising or defending legal claims.
If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling associated with direct marketing.
If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
Regardless of Directive 2002/58/EG, you have the option, in the context of the use of information society services, to exercise your right to object to automated decisions that use technical specifications.
8. Right to withdraw the data protection consent declaration
You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the legality of the processing carried out on the basis of the consent until the withdrawal.
9. Automated decisions on a case-by-case basis, including profiling
You have the right to not be subject to a decision based solely on automated processing – including profiling – that will have a legal effect or substantially affect you in a similar manner. This does not apply if the decision:
However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) (a) or Art. 9 (2) (b) GDPR applies and reasonable measures have been taken to protect your rights and freedoms as well as your legitimate interests.
With regard to the cases referred to in (1) and (3), the data controller shall take appropriate measures to uphold your rights and freedoms as well as your legitimate interests, including the right to obtain assistance from the data controller or his representative, to express your opinion on the matter, and to contest the decision.
10. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in the Member State of your residence, or your place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you violates the GDPR.
The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and relevant information from the computer system of the calling device.
The following data is collected:
This data is stored in the log files of our system. This data is not stored together with other personal data of the user.
2. Purpose of data processing
The temporary storage of the IP address by the system is necessary for the delivery of the website to the computer of the user. For this purpose, the user’s IP address must be kept for the duration of the session.
The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place.
For the aforementioned purposes, our legitimate interest lies in the processing of data in compliance with Art. 6 (1) 1 (f) GDPR.
3. Legal basis for data processing
The legal basis for the temporary storage of data and logfiles is Art. 6 (1) (1) (f) GDPR.
4. Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is complete when the collection of data for the provision of the website is accomplished.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is not possible.
5. Objection and removal
The collection of data for the provision of the website as well as the storage of data in log files are essential for the operation of the website. Therefore, the user may not object to the aforementioned processes.
Our website uses cookies. Cookies are text files that are stored in the internet browser or the internet browser on the user’s computer system. If a user calls up a website, a cookie can be stored on the user’s operating system. These cookies contain a string of characters that allows the browser to be uniquely identified when the website is reopened.
We use cookies to make our website more user-friendly. Some elements of our website require the calling browser to be identified even after a page break.
The following data is stored and transmitted in the cookies:
We also use cookies on our website, which enable us to analyse the browsing behaviour of our users.
As a result, the following data will be transmitted:
The user data collected in this manner is pseudonymised by technical measures. It is therefore not possible to assign the data to the user accessing the site. The data is not stored together with other personal data of the users.
The purpose of using technical cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. These require that the browser is recognized even after a page change.
We need cookies for the following purposes:
The user data collected by technical cookies are not used to create user profiles.
The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and thus can constantly optimize our offer.
Marketing
The legal basis for the processing of personal data using non-technical cookies is Art. 6 (1) (1) (a) GDPR.
The legal basis for the processing of personal data using technical cookies is Art. 6 (1) (1) (f) GDPR, legitimate interests.
4. Duration of storage and possibility of objection and removal
Cookies are stored on the user's device and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.
If you use the Safari browser version 12.1 or higher, cookies will be automatically deleted after seven days. This also applies to opt-out cookies, which are used to prevent the use of tracking mechanisms.
You can contact us via the email address provided on our website. In this case the personal data of the user transmitted with the email will be stored.
The data will be used exclusively for the processing of the conversation.
If you contact us via email, this also constitutes the necessary legitimate interest in the processing of the data.
If the user has given consent, the legal basis for processing the data is Art. 6 (1)(a) GDPR.
The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (1) (f) GDPR. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be concluded from the circumstances that the matter in question has been conclusively resolved.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
The user has the possibility to withdraw consent to the processing of their personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time.
In this case, all personal data stored while establishing contact will be deleted.
A Contact form is available on our website, which can be used for electronic contact. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.
When sending the message the following data will also be stored:
As part of the sending process, your consent will be obtained for the processing of your data and reference will be made to this privacy policy.
Alternatively, you can contact us via the email address provided. In this case the personal data of the user transmitted with the email will be stored.
The processing of the personal data from the input mask serves us exclusively for the purpose of establishing contact. If you contact us by email, this also constitutes our necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the Contact form and to ensure the security of our information technology systems.
The legal basis for the processing of the data is Art. 6 (1) (1) (a) GDPR if the user has given his consent.
The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (1) (f) GDPR. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (1) (b) GDPR.
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the Contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be inferred from the circumstances that the facts in question have been conclusively clarified.
The user has the possibility to withdraw the consent to the processing of their personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time.
Use of corporate profiles on social networks
YouTube:
YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, United States
Our corporate profile in social networks is used for communication and information exchange with (potential) customers. We use the company's profile for:
Produkte und Dienstleistungen
Publications on the company profile can contain the following content:
Every user is free to publish personal data.
The legal basis for data processing is Art. 6 (1) (1) (a) GDPR.
The data generated on the company profile are not stored in our own systems.
YouTube: https://policies.google.com/privacy?gl=DE&hl=en
The website is hosted on servers of a service provider commissioned by us.
Our service provider is:
domainfactory GmbH, Oskar-Messter-Str. 33, 85737 Ismaning, Germany
The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is:
This data will not be merged with other data sources. The data is collected on the basis of Art. 6 (1) (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - and server log files are therefore recorded.
The server of the website is geographically located in Germany.
We use the IP address and other information provided by the user (e.g. the postal code used for registration or ordering) to approach regional target groups (so-called "geotargeting").
The regional target group approach is used, for example, to automatically display regional offers or advertisements that often are more relevant to users. The legal basis for the use of the IP address and any other information provided by the user (e.g. postal code) is Art. 6 (1) (1) (f) GDPR, based on our legitimate interest in ensuring a more precise target group approach and thus providing offers and advertising with greater relevance for our users.
Part of the IP address and the additional information provided by the user (e.g. postal code) are merely processed and not stored separately.
You can prevent geotargeting by, for example, using a VPN or proxy server that prevents accurate localisation. In addition, depending on the browser you are using, you can also deactivate a location localisation in the corresponding browser settings (as far as this is supported by the respective browser).
We use geotargeting on our website for the following purposes:
Our website uses the external map service “Carto basemaps” from CartoDB Inc, 307 5th Ave New York, New York 10016, USA. Carto is used to provide an interactive map on our website. This service enables us to display our website in an appealing way by loading map material from an external server. Through this request, the following information, among other things, is transmitted to the server and stored there: Your IP address, product and version information about the browser and operating system used (so-called user agent), the website from which your access took place (so-called referrer), the date and time of the request and possibly your Internet service provider. CartoDB Inc. fulfills the requirements of the “EU-U.S. Data Privacy Framework”. The Privacy Framework Agreement regulates the protection of personal data transferred from a member state of the European Union to the USA. It ensures that the data transferred there is also subject to a level of data protection comparable to that of the European Union. You can access the list of certified companies here: https://www.dataprivacyframework.gov/s/participant-search. You can find more information on the handling of user data in CartoDB's privacy policy at: https://carto.com/privacy/. CartoDB uses the map service “OpenStreetMap” from the Openstreetmap Foundation, St John's Innovation Center, Cowley Road, Cambridge, CB4 0WS, United Kingdom. You can find more information on the handling of user data in OpenStreetMap's privacy policy at https://wiki.osmfoundation.org/wiki/Privacy_Policy.
The legal basis for the use of CartoDB is Art. 6 para. 1 sentence 1 letter a) GDPR (consent of the data subject). We ask you for your consent to use the service when you first access the website via an information text displayed or via an overlay on the map. You can revoke your consent at any time with effect for the future by calling up the cookie banner again and changing the settings you have made.
This privacy policy has been created with the assistance of DataGuard.