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Do You Need a Replacement Part or Quick On-Site/Telephone Support?

Our trained team of technicians can provide you the following services:

  • Installation and commissioning: mechanical set up, cabling, functional testing, documentation, software configuration
  • On-site support and troubleshooting: fault analysis and technical problem resolution
  • Commissioning check: overall review of the installation and functionality (particularly the mechanical and electrical elements) including verification of the configuration, communication interfaces, switch outputs and cabling
  • Support hotline: remote support for installation, commissioning, troubleshooting, technical problem resolution, software updates
  • Service contracts: customer service on Mondays to Fridays (9:00 am to 5:00 pm CET/CEST), 24/7/365 customer service after individual agreement, preventative maintenance, extended warranty
  • Training: operational functionality, device parameters, swapping out equipment, commissioning, troubleshooting
  • Spare parts delivery and repairs


Call us at +49 89 660 7796-0 or send an e-mail to support@symeo.com for advice and assistance.

 


 

Symeo GmbH
Prof.-Messerschmitt-Str. 3
85579 Neubiberg / Munich
Germany

T: +49 89 6607796-0
F: +49 89 6607796-190